At Pacific Hue, we see customers every day who have been through the wringer with other painting contractors. We've seen them hit with large bills for hidden extras, we've seen shoddy workmanship, damaged fixtures, deliberate under-estimating of quotes, refusal to fix problems… With that in mind, we put a lot of thought into how we can demonstrate that we're a rock solid customer service-oriented painting company, and came up with the following mission statement. We at Pacific Hue will always:

  • Treat our customers, employees and suppliers professionally, ethically, and courteously, putting their needs first whenever possible.
  • Stand by our work, and fix any problems that might arise, without complaint.
  • Confirm all details of the job with the customer ahead of time, from price to colors to completion dates to when we show up.
  • Provide training and education for our staff, keeping them abreast of the latest improvements in technology and workmanship, so that we're always ahead of the curve.
  • Obey all environmental regulations, be they federal, state or local laws, when it comes to the use and disposal or our paint products. We will also make our customers aware of any eco-friendly options before we start a project.
  • Follow all good safety practices to maintain a healthy work environment, both for our staff and our customers.
  • Listen. Discuss. Strive for excellence. Our ultimate goal is for you to not just be happy with the job we do for you, but to be so happy with your outstanding new paint job that you recommend us to everyone you know.

Copyright 2008. Pacific Hue. All rights reserved.